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Every Spring and Fall, the Town’s Water Division completes water main flushing, which consists of running water at every hydrant to ensure a clean and fresh water supply for our municipal water customers.
Starting the week of September 15 and through the end of October, water will be run at every hydrant in BWG. Work takes place Mondays to Fridays between 9:00 am and 4:00 pm.
This exercise may cause non-harmful sediment to enter the water system, which presents as yellowish tap water. Should you experience discoloured water, please run your water tap for about 10 minutes until the water runs clear. If the water does not clear, please get in touch with BWG’s Water Division at 905-775-5369 ext. 2300, or by email at waterservices@townofbwg.com.
Running the water to clear it up is the responsibility of each homeowner, and credits will not be applied to residential water/wastewater utility bills, as this exercise is considered to be ongoing maintenance. For those who choose to run the water to have it run clear, running your tap over several minutes is not expected to significantly impact your water bill (about $0.25 for an average faucet running for 10 minutes).
For after-hours water emergencies, like water main breaks, please contact the South Simcoe Police Service’s non-emergency line at 905-775-3311, and the Town’s on-call staff will be dispatched.
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