Water and Wastewater

The Water Division is responsible for treating, disinfecting, and distributing water to Town residents. They monitor the quantity and quality of the water in compliance with provincial requirements and deal with water quality concerns of the public.

Who Do I Call in a Water Emergency? 
During office hours (Monday to Friday; 8:30 am to 4:30 pm) please contact the Water Division at 905 775 5369. For after-hours water emergencies, please contact South Simcoe Police non-urgent line at 905 775 3311.

Have a Billing Inquiry?
Water/wastewater utility billing is managed through the Town's Financial Services Division. Please visit our Paying Your Water and Wastewater Utility Bill page for more information.

Annual ​Reports

Annual Water Quality Reports are prepared each year and are available to the public for review. Additionally, annual drinking water inspections are conducted by the Ministry of the Environment, Conservation and Parks (MOECP) to ensure the municipal drinking water system conforms to all necessary regulatory requirements set out by the Province.



Map illustrating BWG's water supply zones
​Water Supply

​The Town's water supply comes from two municipal groundwater wells, along with treated surface water from the Town of Innisfil.

Person pouring tap water in a drinking glass
Water Quality

BWG’s drinking water is continually monitored and tested for compliance with the Ontario Drinking Water Quality Standards.

A fire hydrant being flushed
System Maintenance

Preventative maintenance of our water distribution system (including watermains, hydrants and valves) ensures the system is in good shape.

Young girl holding up a glass of drinking water
Municipal Drinking Water Licence

Owners of municipal drinking water systems must have a license to operate their systems and incorporate quality management into their operations.

Photo of one of BWG's water towers
Quality Management Standard

As set out in our Drinking Water Quality Management Standard ​(DWQMS), BWG is committed to providing residents with safe drinking water.

Close up of person using a hose to water their lawn/garden
Water Conservation and Efficiency

Water conservation and efficiency contribute to a healthy watershed and help to provide future generations with clean sources of drinking water.

Address: Town of Bradford West Gwillimbury, 100 Dissette St., Unit 7&8, Bradford, ON, L3Z 2A7

Phone: 905-775-5366, Send an Email

By GHD Digital