The Town of BWG operates six pumping stations in various locations within the Town and one Water Pollution Control Plant (WPCP) located on Dissette Street. The pumping stations convey wastewater to the WPCP for treatment. ​​Once the ​wastewater has been treated and has met rigorous standards it is deposited into the West Holland River.

The Wastewater Division is responsible for the conveyance and treatment of residential, commercial, industrial, and institutional wastewater within BWG. All wastewater operators must be certified to operate any aspects of the wastewater treatment and collection system. The Town of BWG provides training to operators to ensure they meet the strict requirements to maintain wastewater certifications. 

Learn More About Wastewater Licences

Who Do I Call in a Wastewater Emergency? 
During office hours (Monday to Friday; 8:30 am to 4:30 pm) please contact the Wastewater Division at 905 775 5369. For after-hours wastewater emergencies, please contact Huronia Alarms at 1 800 461 9675.

What is Wastewater?

Wastewater is anything that travels through the Town of BWG collection system to the Wastewater Treatment plant. This includes anything that goes down the drain from the sink, shower, toilet, laundry and industrial processes. It is very important to be aware of what should and should not go down the drain. When foreign objects enter the collection system they can cause major issues for the Town's infrastructure. Only biodegradable toilet paper and human waste should be go down the drain. ​

What is a Sewer? 

Sanitary sewers collect sewage from all residential, commercial, industrial and institutional facilities and convey the wastewater to the WPCP. The sewer pipe that connects you to the town municipal sanitary sewer is referred to as a sewer lateral.

From the surface, a storm sewer may look the same as a sanitary sewer but they are not the same,and each sewer type is labeled. A storm sewer collects rain water and runoff from outdoor activities such as lawn watering and car washing, and the water may not be treated before it reaches the environment​.​​

Logo of "I Don't Flush" campaign
"I Don't Flush" Campaign

The Town of BWG has partnered with the Ontario Clean Water Association and Clean Water Foundation to promote the I Don’t Flush campaign.

Water pouring down a drain
Annual Wastewater Summary Report

The Annual Wastewater summary report contains the relevant information required to meet the annual reporting requirements.


Snapshot of BWG's 2022 MECP Annual Report Summary
MECP Annual Report

BWG is required to complete an annual summary report by the current Environmental Compliance Approval.




Address: Town of Bradford West Gwillimbury, 100 Dissette St., Unit 7&8, Bradford, ON, L3Z 2A7

Phone: 905-775-5366, Send an Email

By GHD Digital