Fire & Emergency Services
Impacts of COVID-19 on programs and services:|
Town Administrative Offices are open for in-person services. Some staff will continue to work from home, so if you need to meet with a specific individual, we encourage you to call or email in advance to ensure their availability. Services will also continue to be available online or by phone – learn about our virtual services.
See the Town's COVID-19 page for more information.
The Fire and Emergency Services has greatly evolved from its traditional functions of fire suppression and fire prevention.
In addition to fire calls, the Fire Suppression unit responds to alarms for auto extrication and rescue, technical rope and confined space rescue, medical or ambulance support, hazardous material responses, as well as assistance during times of natural disasters.
The Fire Prevention Officer enforces the Ontario Fire Code for all occupied buildings falling under our jurisdiction, such as apartments, care facilities, commercial and industrial sites.
Select a topic for more information:
Ontario Fire Code
Life safety is the primary objective of the
Ontario Fire Code, though property protection requirements are included. The Ontario Fire Code contains safety measures for both the occupants of the building and the fire fighter. The Ontario Fire Code is enforced under the Fire Protection and Prevention Act, 1997. Fire Prevention Officers have authority to issue orders causing the removal of flammable, combustible, explosive materials or the removal of anything that may constitute a fire hazard which renders premises unsafe or dangerous.
Fire Safety Planning
Open Air Burning and Burn Permits
Recreational backyard fires are allowed in BWG only if the homeowner first receives a Burn Permit from BWG Fire & Emergency Services, and follows all of the provisions of the Town's Open Air Burning By-law.
Find out how to get a Burn Permit and learn about the things you must consider before taking responsibility for starting a fire on your property.
Check the current fire rating, learn more about the different levels and be aware that all Burn Permits are cancelled in the event that a fire ban is issued by the Fire Chief.
Civic Addresses and 9-1-1 Emergency Service
As a property owner, it is your responsibility to communicate your civic address to Bell Canada.
If a Bell Canada representative has not yet been in contact with you regarding your civic address, or if you have not yet informed Bell Canada of your civic address, please call Customer Service at 310-2355. This number is for new installations or relocations.
If you have any questions regarding 9-1-1 service of your civic address, please feel free to contact Fire & Emergency Services.