Refund Policy

Registered Program Cancellation Policy

  • A full refund will be provided for any programs that the Town cancels before the program start date.

Registered Programs Refund Policy
Full RefundRequests submitted prior to the first day of the program
Note: Camps, Aquatic Leadership and Private lessons require five days’ notice.
Pro-Rated Refund (based on remaining classes)Requests to withdraw submitted before the second day of the program
Illness/Injury-related requests to withdraw submitted after the first day of the program
No RefundRequests submitted after the second day of the program
Missed classes due to illness
Make-up ClassesNot available for any reason
CreditWhen programs are cancelled by the Town due to unforeseen circumstances
Membership Refund Policy
Full RefundRequests submitted up to 10 days after purchase for unused memberships
Pro-Rated Refund (based on remaining days/uses)Illness/Injury-related requests
Credit (full or pro-rated)Requests submitted within the membership terms

Refund requests must be submitted in writing. Please submit refund request to: leisurecentre@townofbwg.com.

Address: Town of Bradford West Gwillimbury, 100 Dissette St., Unit 7&8, Bradford, ON, L3Z 2A7

Phone: 905-775-5366,

By GHD Digital