|We are located at: 61 Holland St. E
Office hours are Monday to Friday
For water/wastewater billing questions
from 8:30 a.m. to 4:30 p.m.
that are not answered by our FAQ,
please contact the billing department at
905-775-5303 ext.3108 or
CANADA POST DISRUPTIONS
To ensure you do not incur a late payment penalty should there be a Canada Post work stoppage, please consider one of the following payment options instead of mailing your payment:
Telephone, internet or personal banking through most financial institutions
Cash, cheque or debit at the Finance office - a drop box is available outside the main entrance (cheques only please)
PROPERTY OWNERS WITH TENANTS: Please note that utility bills are prepared in the property owners name only; however, a property owner may request in writing to have a duplicate copy of the Utility Bill mailed to a tenant at the service address by using the document at right (Water/Wastewater Account - New, Change or Cancel) form.
Please also review the document at right for more information (Propetry Onwer/Tenant Information).
PENALTY FOR LATE PAYMENT
Penalty and interest will be applied if payment is not received by the payment due date. For more information on penalty for late payment please refer to the reverse side of your bill.
For more information on methods of payment please refer to reverse side of your bill or to the
Did you know that you can validate the meter reading on your bill by checking the head of the water meter in your home? For other questions regarding water meters and readings, please contact the water department at 905-778-2055 ext.2100