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Bradford West Gwillimbury

Bradford West Gwillimbury > Service

​​​​​​​​​Virtual Services at the Town of BWG

​This page provides links for obtaining service from the Town of BWG by phone or email during the office closures as a result of COVID-19

Our offices are closed and most staff are working from home, so callers may be required to leave a voicemail and receive a call back. We are experiencing higher than usual call volumes so we thank you for your patience. Staff endeavour to return calls within 48 hours (2 business days) or less.

This list is a work in progress and more information will be added soon. If you have questions about or suggestions for a service not listed here, please click here to email us​.


​Service (a-z)
​Online
​Phone/email
​Animal Control
visit this page for information or to purchase a dog tag
NOTE: If you have found a stray dog, please put it in your garage or backyard, not inside your home, and call for pick-up.
​905-775-5366 ext. 1702
email re: animal control
​​Building inspections
Staff are working from home and many types of inspections can now be conducted. Visit this page for details.​
​​905-778-2055 ext. 1500
email re: building inspections
​Building permits
Permit applications may be submitted by email and paid for using credit card by phone or cheque by mail. ​Visit this page for information and application forms.
​905-778-2055 ext. 1500
email re: building permits
Business licensing
All business licences nearing expiry have been temporarily extended. ​Visit this page for details and application forms.
​905-775-5366 ext. 1102
email re: business licensing
By-law enforcement
​visit this page for information on the Town's by-laws and enforcement
​905-775-5366 ext. 1701
email re: enforcement
​Facility and sports field rentals
​facilities are currently closed but visit this page for information for potential future bookings
905-775-5366
facility rentals: ext. 5200
sports fields: ext. 5202
email re: facility rentals​​
email re: sports fields
​Parking tickets
​use this online tool to learn more about your options or pay tickets
​905-775-5366 ext. 1102
email re: parking tickets
(in-person disputes are not available)
​​Planning applications
​Planning applications are still being accepted digitally. Visit this page for information and forms.
​905-778-2055
email re: planning applications​
​Planning preconsultations
Planning preconsultation applications are being accepted digitally and technical review meetings will be held remotely as needed. ​Visit this page for information and forms.
​905-778-2055
​Property taxes
use Virtual Town Hall to view and pay bills online
​905-775-5303 ext. 6030
due to high call volumes, you MUST leave a voicemail and be called back
email re: taxes
​Water/wastewater billing
use Virtual Town Hall to view and pay bills online​
​905-775-5303 ext. 6030
due to high call volumes, you MUST leave a voicemail and be called back
email re: utility billing