Frozen Water Service
During the cold of winter, water pipes can freeze. Drafts and poor heating or insulation can lead to frozen pipes in your home. Meanwhile, the colder it gets outside, the deeper frost travels, putting water pipes at risk of freezing. When pipes freeze you can be left without water for long periods of time. Taking proactive action to protect your indoor plumbing and being prepared for emergencies is the best protection you have.
Select a topic below to understand more about how frozen pipes happen, how to protect yourself, what to do when pipes freeze and the steps that follow.
Do not leave water running unless the Town's Water Division has requested that you do so. Only those directed to run a tap by the Town will be compensated for increased use. Customers running taps without direction from the Town will be responsible for all water volume charges.