BWG Transit provides conventional bus service with the benefit of accessible features to enhance the ability of all riders to enjoy the service.
Each of the buses used for BWG Transit has the following accessibility features:
- ramps with audible and visual warning indicators
- forward-facing wheelchair/mobility aid spaces (two on each bus)
- easily reachable stop request buttons in the Priority Seating area
- highly visible electronic route information on the front and back of the bus
- space to safely stow mobility aid devices
BWG Transit buses include both a Priority Seating area for people with disabilities and a Courtesy Seating area for passengers who may benefit from a seat but do not have a disability, such as support persons assisting passengers with a disability, expectant mothers and people with small children in strollers.
Support Person Program
If you require a support person to accompany you on BWG Transit, you may apply for a Support Person Pass, which allows someone to travel with you for free in order to assist you during your journey.
Click here to download the application to obtain a Support Person Pass.
The document is a fillable PDF, so you can print the document and then write in your information, or fill it out online and then either print it or select the e-mail option in your browser window. The address and e-mail to return it to are included on the form.
Provide Your Feedback
If you have feedback - either positive or negative - regarding the accessibility of our BWG Transit system, please let us know.
Click here to download the feedback form.
The document is a fillable PDF, so you can fill it out online and click the button at the bottom of the form to email it to us directly from your browser window.
CNIB ID Card Holders
Registered CNIB customers can use their CNIB one-piece photo ID card as a full-fare transit pass on all routes.
Documents are provided in PDF format - if you require a different format, please call 905-775-5366 and ask to speak to the Accessibility Coordinator.